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Frequently Asked Questions

FAQ: FAQ

Do you accept insurance?

No, I do not accept insurance for payment. However, if you’re able to request reimbursement from your insurance provider; inquire with your insurance provider regarding this; I can provide you with a super bill. Please note insurance providers often require a diagnosis in order to accept a super bill.

Do you offer sliding scale rates?

Do you offer sliding scale therapy?
Yes, I do!  Sliding scale slots are limited and may be full. Please check in with me if you’re inquiring about a sliding scale slot or reduced rate. If so, please be prepared to discuss your financial situation.  As of April 2024, all sliding scale spots are full.

How long does each therapy session last?

Typical sessions are 50 minutes and extended sessions are either 75 or 90 minutes. Most (but not all) couple sessions are extended sessions.

Do you see clients in person or only via telehealth?

I enjoy seeing clients in my office in person as well as meeting via telehealth.  The office is a beautiful location in Downtown Alameda with lots of shops and restaurants close by.  I am  available for any combination of settings and we will decide together what will be the best option.

How do I know if you're the right therapist for me?

Please call or email for a free 20 minute consultation and get to know me a little bit.

(510) 269-7460

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©2021 by Sarah Wagner, MFT MBA

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You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Please request this estimate verbally or in writing.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

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